I created a game character for Silkroad on the silkroad.gamegami.com website. On November 30, 2023, my in-game character, which I invested both financially and emotionally (time and effort), was blocked for a reason not stated in the game's user agreement. According to the user agreement, objections...
Silkroad Online blocked my account, alleging the use of a Turkey Proxy IP, which is untrue. I have never used a Proxy IP. When I explained this, they claimed that D-Smart, my internet service provider, provides Proxy IPs to its customers. As a regular home internet user, I utilize whatever IP my pro...
I recently returned to Silkroad Online after a long break and encountered an issue. After loading 400 silks into my account and purchasing Premium through the website for my character, Knidos z**, I made a mistake. Due to an error, these silk items are now showing up in the inventory of my Teos z** ...
I had an account on Silkroad Online Mobile, specifically on the 65th server, linked with Facebook. After changing my phone, I reinstalled the game, only to find my account missing. Attempts to reconnect to my previous account are futile, and reaching out to the authorities has been equally challengi...
On April 13, 2023, at 16:44:32, I made an in-game purchase on Google Play, and the item never reached me. Despite initiating a refund request through email, I was informed that the refund process wasn't completed. The purchased item remains undelivered. Either deliver the package I paid for, or refu...