Kiwi.com

I booked a connected flight on Kiwi.com, but one of the flight schedules was changed by the airline by more than 16 minutes. At the time of booking, I was provided with a "Kiwi Guarantee." According to civil aviation regulations, if a flight is rescheduled by more than 16 minutes, the airline is obl...

I have purchased a ticket at 8th of November flight from Montreal to Istanbul when I go to the airport, the flight was until Paris. So when I contact them no response and right now I'm trying to get back my money from credit card company my I dispute his ongoing and still ongoing and until now nothi...

We locked in 2 tickets for round trips from Izmir to Dubai and paid 2000 TL for it. We had 3 days to pay the remaining amount, which was around 22,000 TL. Over the 3-day period, we attempted to pay using three different bank cards, but none of them were accepted by Kiwi, not even the card we initial...

My refund was removed from my account before the time of expiration. My credit account is empty. My credit according to the policy was to be available up to 22/10/23, yet when I tried to book a flight using my credit it was removed. I require help.

I booked a flight from Casablanca to Dhaka with transit stops in Rome, Vienna, and Kuwait on October 6, 2023. However, the airport representative informed me that the ticket was fake, and it hadn't been confirmed. I had paid 444 euros for this ticket just yesterday. Currently, I'm waiting for a conf...

I took a trip to Morocco, very cheap I was so delighted. Impossible to check online cause the flight company does not work with Kiwi.com. Arriving at the airport, I was to pay all the fares, three flights, three fares... double the price of my ticket. Such a disgrace will never book with them anymor...

a while back, I bought this Kiwi coffee machine from Migros, the filter part of the machine went kaput after only two months since the product was still under warranty, I just sent it over to the service center to get it fixed. It's been like almost two months now, and I'm so bummed out by how ther...

My international flight ticket cost me around 90 euros. I canceled my ticket due to the need to return early and was informed that I would receive only a 10-euro flight credit. When I requested a refund, they claimed I canceled on my own volition. Okay, I voluntarily canceled it. But why give me onl...

I entrusted Kiwi.com with my Istanbul to Tokyo flight reservation, only to encounter a major issue. Since it was a connecting flight, I needed a transit visa. However, Kiwi.com failed to provide any information, leaving me no choice but to cancel my flight at the last minute. Shockingly, they are no...

Hello, a week ago I bought a flight ticket from SAW to Egypt from Kiwi, the payment was made and the ticket Ticket was sent in the mail, today morning I received an email as follows ---- Carrier changes affect your travel reservation number 394 370 581 We regret to inform you that the carrier has ch...

I bought a ticket for February 28 from Paris to Naples and was given the PNR number QH48HH. But 12 hours before my flight, I found out that it would be delayed and that the new time would be 5:55 a.m. on March 1. Because it was so early, I had to sleep at the airport and wait for my flight for a tot...

Recently, I used Kiwi.com to book a flight on a connecting flight from Antalya to Marrakech. However, my travel plans were met with a devastating setback when we were not allowed to board the plane due to the absence of a transit passenger waiting room at London Luton Airport. This was a complete sh...

They canceled my entire trip because the departure flight on the ticket I bought with Kiwi guarantee had to be canceled, and they made me fly on different dates even though there were flights on the same dates. This occurred despite the fact that there were flights on the same dates. The fact that I...

My flight from Pavlodar to Istanbul via Cimkent cost me $294 USD and was purchased on kiwi.com in May 2021, exactly 16 months ago. My entire flight was canceled due to the cancellation of the pavlodar–cimkent segment. Money-wise and emotionally, I've been completely ruined. After that, at great pers...

Consumers were not properly informed. I am a passenger on a flight from Turkey to Canada, with a stopover in the United Kingdom. My flight from Dalaman, Turkey to Glasgow, United Kingdom was denied because easyjet does not accept transfer passengers, and kiwi.com failed to inform me of this fact. Ev...

Booking number: 258 784 449 I canceled my flight from Istanbul Sabiha Gokcen to Lyon, France, the day I bought it. When I called Pegasus Airlines after 10 days, they told me they sent the money back to kiwi.com a few days ago, but I didn't get anything and I can't find anyone at kiwi.com to talk to....