On February 13, 2024, I made a purchase through Zen Pırlanta's website using a Fiba Bank shopping credit in the amount of ₺24,875.00. The credit was approved, and this amount was debited from my account to the Zen Pırlanta account. However, there was a problem: at that moment, there was an instant i...
In December, Zen Diamond convinced me to purchase a diamond ring by emphasizing the limited-time promotion. Unfortunately, there was no present to go along with it. Now, in February, the promotion is still ongoing and customers who spend ₺15,000 are being offered a complimentary necklace. Even thoug...
First of all, I wish you a good day. We bought a single stone earring from Zen Diamond for my mother on January 23, 2024, as a Valentine's Day gift. The merchandise arrived via delivery on January 26, 2024. As is well known, a product purchased as a surprise for Valentine's Day cannot be given as a ...
On August 8, 2018, I purchased a 0.32-carat baguette ring from the Marmara Park store. I've only worn the ring maybe ten times and still kept it in its original packaging. When I saw the baguette stone on the border of my ring was damaged, I went to the store. After inspecting it, the staff determin...
Hello, My partner proposed to me on February 3, 2023, in Tirana, Albania. He wanted it to be a ring I would like, so he asked me to choose it, and we went to the Zen branch there. The ring I chose was too big for my finger, but the seller indicated they could resize it, which would take two days. Be...
I found this perfect diamond ring, and I thought it was a great deal. It looked satisfying, and the price was reasonable too. So, I went ahead and purchased it. After some time, well, turns out things change, and I didn't need the ring anymore. I decided to get in touch with Zen Diamond and see if t...