The refrigerator gave me an E10 error just 2 months ago. All my food, even the ones in the deep freezer, went bad. Plus, since this happened during the holidays, I couldn't get a service appointment until 2 days later. How am I supposed to recover from this and get compensated for my losses? My prev...
I bought my Samsung 50 TU8000 TV in March 2021. Shortly after reaching its third year, it experienced a malfunction with one of its panels. The repair service required a payment of ₺8750. I chose Samsung under the impression that it was a reputable brand, but to my disappointment, I now regret my ch...
The Samsung 55LS01BG Serif TV, which I purchased from the Erpa Holding dealer on the Trendyol website on March 26, 2024, was delivered on March 28. On March 29, Samsung service came and sent a report to Samsung because there was a dark area on the TV panel during installation. During our conversatio...
Three years ago, we bought the Samsung WW10N644RBW/AH washing machine. Our refrigerator and air conditioner at home are also Samsung brands, but we're quite frustrated with the issues we've been facing with the washing machine. We've had to contact the service team on several occasions, but unfortun...
My Samsung UE65RU7400UXTK television unexpectedly turned off after the warranty period expired, despite not being moved, hit, or cleaned with a damp cloth. Even though there are no external influences, it stubbornly refuses to power back on. The authorized service identified it as a problem with the...
Last week, I bought a Samsung TV, and on March 26, 2024, I submitted a request for the installation of my product. Unfortunately, I have yet to receive a response from the authorized service center. As of today, even after reaching out to Samsung customer service for the 4th time, I have yet to rece...
Samsung notified me that my pricey $3,000 television would be replaced due to a problem. After waiting a month, they called to inform me that the product is currently out of stock and may not be available for another month. When I suggested paying the difference for a new model, they gave evasive re...
The product they've created has a tendency to deteriorate within a relatively short period of time, even with a few accidental drops. I've also tried the lower model, and I must say, it was quite underwhelming as well. It's worth noting that the Samsung earbuds were returned by the service center du...
I've been having constant problems with the voice command feature on my Samsung TV, which I purchased about 2 months ago. When I contacted customer service, they were unable to resolve the issue remotely. They offered to send a technician, but informed me that the service would be chargeable if I c...
I purchased the S21 FE around nine months ago, and unfortunately, it has not lived up to my expectations. The games have a significant lag issue, to the point where even my brother's A03 performs better. I've noticed screen burn-in on my device, even though I haven't done anything to cause it. I've ...
There seems to be an issue with the internal screen of my Samsung Galaxy Z Fold 4. It has become dark and developed lines, which is quite concerning. Whenever I open the internal screen, it unexpectedly restarts. Upon visiting the authorized service, I was informed that these phones have a recurring...
I highly discourage purchasing Samsung Galaxy Buds FE wireless earbuds due to their persistent problems. I bought them on December 26, 2023 and had to send them to the technical service on February 22, 2024 because I was experiencing a problem with the volume. It's frustrating because I've only used...
I purchased a Samsung 55" Neo QLED 4K QN90C television. When the ceiling lamp in the room is on, a rainbow reflection appears across the screen. I've tried different types of bulbs such as standard bulbs, LED bulbs, fluorescent bulbs, etc., and the same issue occurs with all of them. Additionally, t...
On March 5, 2024, I ordered a Samsung 58CU7000 LCD television at the Carrefour SA market in Ordu, and it was delivered two days later. However, I experienced image quality issues and immediately contacted the service center the following day. The service professionals originally attempted to downpla...
Dear Friends, On my Samsung UE-70TU7100UXTK TV, which I purchased on October 5, 2021, from Evkur Shopping Mall, I've been suffering technical troubles such as screen darkening and dimming. I contacted Samsung Customer Service for assistance with technical issues. Upon evaluation, specialists determi...
I just bought this Samsung TAB A9 Plus tablet, and I'm still waiting to hear back about my problem. Today, yet another issue has come up: even though there is no USB connection, the tablet continues to show a warning about a USB connection. This is clearly visible in the video. I sent an email to Sa...
Last October, I got myself a Samsung QLED 50Q60A TV. Only 5 months after the warranty expired, on March 17, 2024, while I was chilling and watching TV in the evening, I ran into a screen problem and the TV screen went haywire. I reached out to the authorized service center for Samsung and provided t...
I bought a TV 4 years ago from Samsung, and my panel suddenly started acting up. I called Samsung, and they told me I don't have a warranty. It's only been 4 years, and I am not the one who caused this. The guy from Samsung said, "Once in a bad luck, this can happen with our products." How can you s...
On January 2nd, 2023, I purchased a Samsung 65BU8000 TV. Unfortunately, the remote control has been malfunctioning since day one. Here are the issues I'm experiencing: When I change the channel, it randomly jumps to 15-20 channels ahead. When I press the volume button, it sometimes increases the v...
I bought a Samsung Galaxy Fit 2 smartwatch a year and a half ago. I was very happy with it and I used it every day. However, today the screen suddenly went blank and it is no longer working. I charged it, but there is still no display. The touchscreen is also not working. The green light on the bac...
Samsung is a global leader in technology based in Seoul, South Korea. Since its establishment in 1938 as a small commercial firm, Samsung has expanded into a multinational conglomerate with a presence in various industries, including electronics, semiconductors, construction, and banking. The electronics branch of Samsung is arguably the most well-known, as the company manufactures a vast array of products, including smartphones, tablets, televisions, home appliances, and more. Samsung's Galaxy series of smartphones are among the most popular worldwide, making the company's mobile division especially famous. Innovation and research and development have contributed in part to Samsung's success. The corporation is a leading manufacturer of semiconductor chips, which are utilized in several electronic products. Samsung is also at the forefront of developing 5G technology, which can potentially change how we use mobile devices. In addition, Samsung is dedicated to sustainability, corporate social responsibility, and technological competence. The organization has developed several programs to improve social welfare and community development and has set ambitious goals for decreasing its environmental effect. Samsung has established itself as a global technology industry leader through its commitment to innovation, research, and development and its dedication to sustainability and corporate social responsibility.